Frequently Asked Questions
Not sure about something? Hopefully, we can answer your questions here.
If not feel free to contact us, 705-890-4900
Monday to Friday 9AM - 5PM
Saturday By Appointment Only
Sunday CLOSED
Preparing for your rental
All bookings require a $500 or $1000
Pre-authorization
on a major credit card, which is refunded in full when the trailer and accessories are returned without damage.
Before you pick-up your rental you will require the following:
1: Valid G drivers license
2: Copy of your vehicle's insurance policy number
3: Appropriately rated trailer hitch for the trailer your renting (weight rating and ball size)
Cancellation policy
24 hours notice is required for a full refund on your rental.
If less than 24 hours notice is given, a single day rental rate on the reserved trailer will be charged to the card on file
NO SHOWS
No shows on the date of the rental will result in a full rental charge.
Returning your rental
Once you have completed your rental:
1: Return the trailer to our lot and use the provided tongue lock to lock the tongue in a closed position
2: Confirm all accessories have been returned and or placed inside or on top of the trailer.
FEES FOR LOST OR NOT RETURNED or DAMAGED ACCESSORIES
Locks $30.00 Ea
Hitches $60 Ea
Ramps $200.00 Ea
Spare Tire $220.00 Ea
All damage is billed for replacement cost plus labour-
Shop rate is $75.00 Per Hour
What are you planning on moving?
Some loads appear small but are dense and heavy. Things like books and construction material may appear smaller but weigh more than household fixtures. Always take into account the approximate weight of the load and don't overload your vehicle or trailer. If you have doubts, split the load up and make two trips to be safe.
Dirt or gravel is even heavier, the capacity is on your rental contract or on a sticker near the tongue of the trailer.
How to load a trailer
Generally, you want 60% of the weight of your load placed in front of the trailer axles ( closer to the tow vehicle) and always secure your load with straps or load binders to keep the load from shifting. A shifting or loose load can cause damage to the trailer, yourself, and others.
Towing a trailer
When towing a trailer take into account the extra weight and expect your vehicle to take longer to come to a complete stop.
Turning with a trailer behind you require some skill so you do not cut the corner short and turn into the ditch or a curb or worse another vehicle on the road. Always position your mirrors so you can fully see the tires on the trailer.
Business Hours
Monday - Friday
09:00 am – 05:00pm
Saturday
Appointments only
Sunday
Closed